Team @ Work’s Championship Academy

Your business is committed to the development of your teams: Leadership, Sales, Customer Service and Operations. Our business is committed to helping your teams succeed. Team@Work has developed the Championship Academy to focus on all of these areas of your business. This powerful series of CoachShops(sm) will provide the assessments and training needed to achieve your business goals.

As part of every Championship Academy each participant will also receive one on one coaching and accountability for individual and team goals set during the CoachShop (sm). Each Championship Academy is scalable to your organizational needs. Contact us (260-627-8938) today to receive your free coaching evaluation. We look forward to providing our Championship Academy for your team.

For more information call 260-627-8938 or click here.

Championship Sales Academy

  • The Sales Cycle
  • Needs Satisfaction and PAIN Selling
  • Pre Call Planning and Upfront Contracting
  • Listening – for Sales Growth
  • The Sales Call
  • Sales Territory Management
  • Objections and Closing

Championship Leadership Academy

  • Text Book Leadership
  • Coaching Skills for every Leader
  • Conflict Resolution
  • Powerful Listening Skills
  • Effective Communication
  • Delegation
  • Leading Generation X and Y Team Members

Championship Customer Service Academy

  • Championship Customer Service through Powerful Telephone Etiquette
  • Powerful Listening Skills
  • Conflict Resolution, “The Customer is Always Right?”
  • Knock Your Socks Off Customer Service

Championship Academy for LEAN Operations

Learning Objectives:

  • Describe LEAN principles and how they apply to your HME Business
  • Conduct Value Stream Mapping of your business, including each department
  • Identify and eliminate waste in your HME Business
  • Develop a plan for implementing LEAN into your business
    • Outline the plan
    • Develop the strategy for complete pull-through

Pre-requisites (to be completed prior to start of session):

  • LEAN Due Diligence Survey (Assess how LEAN your business currently is)
  • LEAN Intervention (including photos of your current business operation)
    • Customer Service, Billing, Warehouse, Retail, Delivery Vehicles
  • LEAN Reading (Introduction to LEAN Thinking and Application)

Assessments

  • What’s My Communication Style?
  • What’s My Selling Style?
  • What’s My Coaching Style?
  • What’s My Learning Style?
  • What’s My Time Style?
  • Learning to Listen
  • Knock Your Socks Off Customer Service

For more information call 260-627-8938 or click here.